PagerDuty Launches Autonomous SRE Agent Paige to Combat AI-Driven Outages

The announcement comes as enterprises confront a structural shift in enterprise IT. Software is increasingly written, tested, and deployed by AI with minimal human oversight. While automated pipelines accelerate delivery cycles, they also introduce complex, hard-to-diagnose failure points into production environments, ranging from model drift and token runaway to data leakage and hallucinations. According to industry data cited by the company, 95% of corporate executives view incident reduction as a primary competitive advantage, with 77% intending to ramp up resilience spending over the coming year.