A significant portion of organizations, 66% of surveyed entities, currently rely on a managed service provider (MSP) for their security services, with an additional 29% either evaluating or contemplating such arrangements, as detailed in the Barracuda What MSP Customers Need Next report.
The demand from enterprises looking to delegate their cybersecurity functions emphasizes a need for providers capable of aiding in post-incident recovery, addressing risks associated with artificial intelligence, and clearly articulating the operational implications of security issues.
Furthermore, the report indicates that recovery capabilities continue to be an area of weakness for organizations when considering an MSP.
This focus on advanced support, particularly around AI risk management and operational impact assessment, reflects a growing maturity in the expectations placed upon infrastructure and security partners by market participants.
Why it matters
This highlights a growing operational reliance on third-party security expertise for critical infrastructure protection. For operators, this signals a market demand for MSPs that offer deep visibility into incident response and AI-related risks.
